Frequently Asked Questions
Everything you need to know about your McSport gear and orders.
How long does shipping take for heavy gym equipment?
Standard delivery for accessories takes 3-5 business days, while large items like treadmills or power racks are delivered via specialized freight within 7-10 business days.
What is your return policy on fitness apparel?
We offer a 30-day return window for all apparel, provided items are unworn, have original tags attached, and are in their original packaging.
Do you offer installation services for home gyms?
Yes, McSport provides professional assembly and installation services for premium gym setups. You can select this option at checkout for an additional fee.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna for larger equipment purchases.
Are your products covered by a warranty?
All McSport equipment comes with a minimum 12-month manufacturer warranty. Specific high-end brands may offer extended coverage on frames and motors.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery in real-time.